Home » Resources » FAQ

FAQ

  • Other issues

    What should I do if the device shows a fault code?
    Refer to the meaning of the corresponding code in the manual or contact the technical support of the manufacturer.
     
    The packaging effect is not aesthetically pleasing (such as pattern offset) 
    Adjust the position of the photoelectric eye or recalibrate the color mark tracking.
    Check whether the film rolls are installed properly and whether the tension is balanced.
     
    Energy-saving suggestions
    When in standby mode, turn off the heating function to optimize production batches and reduce idling.
  • Selection and Installation Category

    How to choose the right packaging machine? 
    Clarify the packaging type (granules, liquid, powder) and production capacity requirements.
     
    Consider the degree of automation (semi-automatic/fully automatic/assembly line integration). 
    Evaluate the after-sales service and spare parts supply cycle.
     
    Installation environment requirements 
    The ground should be flat, avoiding vibration and high-temperature and humid environments.
     
    Reserve sufficient space for maintenance and operation.
    Ensure that the power supply and air source (such as pneumatic equipment) meet the standards.
  • Operation and Maintenance Category

    Daily cleaning precautions 
    Clean after power-off to avoid water coming into contact with electrical components. 
    Wipe the heating plate with a soft cloth to prevent scratches. 
    Regularly clean the conveyor belts, hoppers and other parts prone to dust accumulation.
     
    How to extend the service life of packaging machines? 
    Regularly lubricate moving parts (such as guide rails and cylinders). 
    Avoid overloading operation and match the rated capacity of the packaging machine.
    When replacing vulnerable parts (such as sealing rings and cutters), original factory accessories should be selected.
     
    The issue of packaging material compatibility 
    Confirm whether the packaging machine supports specific materials (such as aluminum foil, PE film). 
    Adjust the parameters (temperature, tension) to adapt to materials of different thicknesses.
  • Common Fault Category

    The packaging machine cannot be started
    Check whether the power is connected and whether the voltage is stable.
    Confirm whether the emergency stop button is reset and whether the safety door is closed. 
    Check whether the fuse or circuit breaker in the circuit has blown.
     
    The seal is not tight or there is air leakage 
    Adjust the sealing temperature (both too high and too low temperatures will affect the effect). 
    Check whether the sealing film is flat and free of impurities or wrinkles. 
    Confirm whether the sealing time setting is reasonable and whether the pressure is sufficient.
     
    The measurement of materials is inaccurate 
    Calibrate sensors or measuring devices (such as weighing modules, photoelectric sensors). 
    Check the fluidity of the material to avoid caking or adhesion that may affect discharging. 
    Clean the metering components to prevent residue interference. 
    The equipment is lagging or making abnormal noises during operation
    Check whether the transmission components (chains, gears) are short of oil or worn.
    Remove foreign objects (such as packaging fragments and material residues). 
    Confirm whether the motor or bearing needs to be replaced.

Contact Us

If you have any questions or needs about our products or services, please feel free to contact us at any time. 
We look forward to working with you and providing you with the best solutions.

QUICK LINKS

PRODUCT CATEGORY

CONTACT INFO

Phone:
Amy: +8618912987088
Kennie: +8617721119690
Ivy: +8618916782289
Add:
No. 1998, Qianming East Road, Fengjing, Jinshan District, Shanghai

Subscribe to our newsletter

Promotions, new products and sales. 
Directly to your inbox.
Copyright © 2025 Shanghai Bodinghui Automation Machinery Co., Ltd.  Sitemap